@Fedex Brand Humanization Case Study: Driver Delivers Holiday Smiles #customerservicePam Moore2017-02-08T00:34:17-05:00
Empowering Social Employees – @IBMSocialBiz Case Study #GetRealChat #DigitalExpPam Moore2017-02-08T00:34:24-05:00
1 in 10 People Have 3 or More Mobile Devices #GetRealChat Recap @IBMSocialBiz #DigitalExpPam Moore2017-02-08T00:34:29-05:00
You Have 5 Seconds to Engage Online Customers! #GetRealChat w/ @IBMSocialBiz #DigitalExpPam Moore2017-02-08T00:34:32-05:00
IBM’s Survey Says… It’s Time to Own the Customer Experience! #GetRealChat RecapPam Moore2017-02-08T00:34:34-05:00
IBM Watson Taking #SmarterCommerce and Customer Service to the Next LevelPam Moore2017-02-08T00:34:36-05:00
Social Lip Service vs Social Customer Service: AT&T Wireless Case StudyPam Moore2017-02-08T00:35:18-05:00